SLTV will work with you to set up the delivery portion of your brand response program, assuring the maximum success of your campaign.
• Vendor Selection – project assessment and supplier recommendation
Selecting the right team to deliver your product is just as important as picking the right people to create the commercial. We can help you assess these options and choose the most effective supplier, vendor, and telemarketing team for your brand or product.
• Rate Negotiation – discounted rates negotiated due to our volume of business
Like everything else, price and quality don’t always go hand-in-hand. We have extensive experience in this area and can work with you to ensure that the company selected to telemarket your product has both the experience and know-how to do so.
• Script development and up-sell recommendations
Your new consumer has made the call: now what? We don’t want them to slip away after all the money and time you’ve spent to get them on the phone. Remember, this is the first “live” point of contact for your brand. Those first impressions mean a great deal. We work with you to create the “talk track” (a script using the most effective words) to help you complete the sale and leave a lasting positive impression.
• Inventory Call Analysis
Accurate and intelligible reporting capabilities allow us to effectively track responses down to the individual spot level, in addition to creating dozens of useful analytical report formats.
Warehouse
We partner with Distribution Centers specializing in warehousing, order processing, order fulfillment, and distribution of products anywhere in the world.
Full Service:
Receive your products
Securely store your merchandise
Professionally package your orders
Immediately ship your orders
Notify your customers of shipment and tracking information
Update and report to you
Effectively receive and process your returns
We manage the critically important "back end" operations and order fulfillment needs of your small to mid-size business, whether you have less than a pallet of inventory or need hundreds of square feet of storage.
